Information You Provide
Details submitted through forms, calls, WhatsApp, email, quotations and purchases.
Privacy & Data Protection
Privacy Policy
Cell Max Power respects your privacy and is committed to handling personal information responsibly when you visit our website, contact our team, request a quotation, submit a survey request or purchase our products.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.
Transparent Data Handling Practices
We use customer information primarily to respond to inquiries, provide quotations, process transactions, deliver support and improve our services.
Contact information
Quotation & order details
Website usage information
Customer support records
Website Data
Technical and usage information may be collected through cookies, analytics and security systems.
Responsible Use
Information is used for legitimate business, service, security and customer-support purposes.
Your Choices
You may contact us regarding your personal information, marketing preferences or privacy questions.
This Privacy Policy describes how Cell Max Power may collect, use, store and disclose information when you interact with our website, products, customer service, marketing channels and business operations.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with Cell Max Power.
01
Contact Details
Name, telephone number, email address and city.
02
Address Information
Billing, delivery, installation or survey location details.
03
Product Requirements
Load requirements, battery capacity, inverter needs and project information.
04
Transaction Information
Quotations, invoices, orders, payments and purchase history.
05
Support Information
Warranty requests, product serial numbers and technical correspondence.
06
Communication Records
Messages sent through email, WhatsApp, website forms or other support channels.
Personal information may be used where reasonably necessary to operate our business and serve our customers.
✓
Respond to customer inquiries.
✓
Prepare quotations and proposals.
✓
Process and manage orders.
✓
Arrange delivery or collection.
✓
Provide technical and warranty support.
✓
Improve website functionality.
✓
Maintain transaction and service records.
✓
Protect against misuse and security threats.
When you visit our website, certain technical information may be collected automatically through web servers, analytics tools, security services and cookies.
This may include browser type, device type, approximate location, pages visited, referring website, IP address, date and time of access and interaction information.
This information is generally used for website
analytics, security, troubleshooting and improving
the user experience.
Our website may use cookies and similar technologies to remember preferences, improve website performance, understand traffic and support marketing or analytics.
You may be able to control or delete cookies through your browser settings. Disabling some cookies may affect website functionality.
Cell Max Power does not need to sell personal information as part of its ordinary business. Information may, however, be shared with third parties when reasonably necessary to operate our business or provide requested services.
Service Providers
Hosting, website maintenance, analytics, communications or technical services.
Delivery Providers
Courier and logistics providers where required to deliver an order.
Professional Advisers
Accountants, consultants, legal advisers or other professional service providers.
Legal Requirements
Information may be disclosed where required by applicable law or lawful authority.
Our website or communications may use or link to third-party platforms such as Google Maps, WhatsApp, analytics services, payment providers, social networks or embedded content.
These third parties operate under their own privacy policies and terms. Cell Max Power does not control the independent privacy practices of external services.
Where appropriate, Cell Max Power may use contact information to send product information, promotional offers, service updates or other business communications.
You may request that marketing communications stop by contacting us or using any available unsubscribe mechanism in the relevant communication.
Transactional, warranty, service and order-related
communications may still be sent where necessary
even if marketing communications are declined.
Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including customer service, warranty, accounting, legal and business record requirements.
Retention periods may vary depending on the information, transaction type and applicable legal or operational requirements.
We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, alteration, loss or misuse.
However, no internet transmission, electronic storage system or website can be guaranteed to be completely secure.
Do not submit passwords, financial credentials,
government identification documents or other
unnecessary sensitive information through ordinary
website inquiry forms.
Depending on applicable law and the circumstances, you may contact us to request information regarding personal information associated with you.
01
Ask what information we hold.
02
Request correction of inaccurate information.
03
Request deletion where appropriate.
04
Change marketing preferences.
We may need to verify your identity before acting on certain requests.
Cell Max Power products and commercial services are not specifically directed toward children.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that the matter can be reviewed.
Our website may include links to websites, marketplaces, social media pages or other services operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites after you leave the Cell Max Power website.
We may update this Privacy Policy from time to time as our website, services, technology or business practices change.
The updated version becomes effective when published on this page unless a different effective date is specifically stated.
If you have questions about this Privacy Policy, personal information or your communication preferences, contact us using the details below.
Office Address
Office No. 25, 3rd Floor, RJ Mall,
Main Rashid Minhas Road, Karachi, Pakistan
Our Approach
Our Privacy Principles
These principles guide how we approach customer information throughout our business.
Purpose
Collect information for clear and legitimate business purposes.
Relevance
Request information reasonably related to the service being provided.
Security
Use reasonable measures intended to protect customer information.
Transparency
Explain how information may be collected and used through this Privacy Policy.
Privacy Notice
This page provides general privacy information for Cell Max Power's website and customer interactions. Specific platforms, payment providers or third-party tools used by the website may also operate under their own privacy policies.
Have a Privacy Question?
Contact the Cell Max Power Team
Get in touch regarding personal information, communication preferences or this Privacy Policy.